Terms & Conditions
ProddaturConnect – Terms & Conditions
Effective Date: August 2, 2025 Registered Entity: SRI SKANDA AGENCIES Contact: ksrproddaturconnect@gmail.com | +91 8002888123
1. Introduction Welcome to ProddaturConnect, a grocery delivery service operated by SRI SKANDA AGENCIES. By accessing or using our mobile application or website, you agree to be bound by the following Terms and Conditions. Please read them carefully.
2. Account Registration & Security To use our services, you must register an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect unauthorized use, you must notify us immediately.
3. Products & Pricing We strive to keep our product listings accurate. However, prices and availability are subject to change without notice. All prices are inclusive of applicable taxes unless stated otherwise.
4. Order Placement & Acceptance An order is confirmed once you receive a confirmation via the app, SMS, or email. We reserve the right to reject or cancel any order due to unavailability, pricing error, or suspected fraudulent activity.
5. Payments We accept various payment methods including UPI, debit/credit cards, and Cash on Delivery (COD). Online payments are securely processed by trusted third-party gateways.
6. Delivery Policy Delivery times are estimated and may vary due to factors beyond our control such as weather or traffic. You agree to be available at the delivery address during the estimated window.
7. Returns, Refunds & Cancellations Returns and cancellations are subject to our Return & Refund Policy. Please review the policy for detailed terms.
8. User Conduct You agree not to misuse the platform, engage in fraudulent transactions, or violate any applicable laws. We reserve the right to suspend or terminate your account for violations.
9. Intellectual Property All content including logos, graphics, and text is the property of ProddaturConnect or its partners and is protected by copyright laws.
10. Limitation of Liability We are not liable for any indirect, incidental, or consequential damages arising out of the use of our services.
11. Changes to Terms We may update these terms at any time. Continued use of the service implies acceptance of the revised terms.
12. Contact Information For any queries, please contact us at: Email: ksrproddaturconnect@gmail.com
Phone: +91 8002888123